How To Cancel Moultrie Camera Subscription: Easy Steps

Cancel your Moultrie camera subscription in the app or your phone’s store settings.

If you’re wondering how to cancel Moultrie camera subscription without losing access to your photos or getting billed again, you’re in the right place. I manage trail cameras for seasonal hunts and land projects, and I’ve helped many folks figure out how to cancel Moultrie camera subscription the smart way. This guide gives you clear steps for the app, website, Apple, and Google. I’ll also share tips to avoid surprise renewals and data loss so you can make a clean break or pause until next season.

How the Moultrie Mobile subscription works

Before you learn how to cancel Moultrie camera subscription, it helps to know how plans and billing work. Moultrie Mobile subscriptions are tied to your account and camera lines. You can manage plans in the app or on the website. If you subscribed through Apple or Google, you must cancel in those stores.

Your plan renews on a monthly or yearly cycle. Most plans do not prorate mid-cycle refunds. If you cancel, service usually stays active until the period ends. Your gallery may remain, but cameras stop sending photos once the plan expires.

Many users have more than one camera on the same plan. Make sure you know which line you are canceling. If you only want to stop one camera, you can remove that device from the plan instead of closing the whole account.

Quick checklist before you cancel

Use this checklist so you do not lose photos or get charged again. It will save you time and stress.

• Confirm where you bought the plan. If it was Apple or Google, cancel there.
• Download any images or videos you want to keep before service ends.
• Turn off auto-renew at least 24 hours before the next bill date.
• Verify which camera lines are on the plan so you do not cut off the wrong device.
• Note that refunds are rare. Expect service to continue until the end of the term.

When people ask how to cancel Moultrie camera subscription, these small steps prevent the most common mistakes. I follow them every season when I pause my lines.

Step-by-step: how to cancel Moultrie camera subscription in the app

If you purchased directly from Moultrie Mobile, you can cancel in the app. This is the simplest way for most users. Here is how to cancel Moultrie camera subscription on iOS or Android in a few taps.

• Open the Moultrie Mobile app and sign in to your account.
• Tap Account or Profile, then choose Subscriptions, Plans, or Billing.
• Pick the plan or camera line you want to stop.
• Select Cancel Subscription or Disable Auto-Renew, then confirm.
• If you only want to stop one camera, remove that device from the plan.

Tip from the field: I always take a quick screenshot of the confirmation screen. It helps if I need to prove the date later. This habit has saved me during busy hunting weeks more than once.

Step-by-step: how to cancel Moultrie camera subscription on the website

Some people prefer a bigger screen. If you purchased direct, this method works well. It is also the path I use when managing many cameras.

• Go to the Moultrie Mobile website and sign in.
• Click your name or Account.
• Open Plans, Subscriptions, or Billing.
• Choose Manage next to the plan you want to stop.
• Click Cancel Subscription or Disable Auto-Renew and confirm.

If you still see a renewal date after canceling, refresh the page or log out and back in. I have seen a delay on busy days. The status should show canceled or auto-renew off.

If you paid through Apple or Google: cancel from your phone

If you subscribed with your Apple ID or Google Play, you must cancel there. This is the number one reason people say the app will not let them cancel. Here is how to cancel Moultrie camera subscription through your phone’s store.

Cancel on iPhone or iPad

• Open Settings, tap your name, then tap Subscriptions.
• Choose Moultrie Mobile, then tap Cancel Subscription.
• If you do not see it, you likely purchased direct. Use the app or website steps.

Apple usually requires you to cancel at least 24 hours before renewal. If you miss the window, you are charged for the next period.

Cancel on Android (Google Play)

• Open Google Play, tap your profile icon, then tap Payments and subscriptions.
• Tap Subscriptions, choose Moultrie Mobile, then tap Cancel.
• If it is missing, you likely purchased direct. Use the app or website steps.

If you are unsure where you bought it, check old email receipts or bank statements. When in doubt, try both paths.

Pause, downgrade, or transfer instead of canceling

Not everyone needs a full shutdown. Many readers ask how to cancel Moultrie camera subscription for the off-season, then start again later. You have options that can save money and time.

• Disable auto-renew and re-activate later. This is a simple seasonal pause.
• Downgrade to a lower plan if you still want occasional updates.
• Remove one camera from the plan if only one location is inactive.
• Transfer a line to a new camera if your old one is done.

I hunt in the fall and late winter. I pause most lines after the season and leave one low-cost line on a feeder. It keeps my data clean and my budget in check.

Troubleshooting and support

Sometimes things do not go as planned. Do not worry. Here is what to do when you still get charged or the plan will not cancel.

• You still see a pending renewal. Wait a few minutes, then check again. If it shows active, contact support.
• Apple or Google says you have no active sub. That means you likely purchased direct. Use the app or website steps.
• You canceled but were charged. Verify the dates. If you canceled within 24 hours of renewal, the next cycle may have triggered. Reach out with screenshots.
• Your camera still sends photos. Service remains active until the end of the period. Turn off the camera or remove the battery if you want it silent now.
• Your gallery looks empty. Make sure the correct camera and date range are selected. Download key images before the end date.

If you get stuck, contact Moultrie Mobile support. Use in-app chat or the Help Center. Have your account email, camera serial, and the last four of your card ready. This speeds things up.

Frequently Asked Questions of how to cancel moultrie camera subscription

Is there a fee to cancel my Moultrie Mobile plan?

There is no cancellation fee for most plans. You usually keep access until the current billing period ends.

Will I get a refund after I cancel?

Refunds are rare and often not prorated. Expect service to continue until the end of the paid term.

What happens to my photos after I cancel?

You can often view past images until the plan ends. Download anything important before the renewal date to be safe.

Can I cancel one camera without canceling the whole plan?

Yes, remove that specific camera line from your plan. Make sure you select the right device before you confirm.

Do I have to cancel in the app if I paid through Apple or Google?

No. If you subscribed via Apple or Google, cancel in that store. If you do not see the sub there, you likely purchased direct.

How early should I cancel to avoid the next charge?

Cancel at least 24 hours before renewal. This is important for Apple and helps prevent last-minute billing.

Can I restart my plan later after canceling?

Yes, you can re-activate in the app or website anytime. Your camera will resume sending once an active plan is on the line.

Conclusion

You now know how to cancel Moultrie camera subscription through every path: in-app, on the website, and via Apple or Google. Take a minute to download key images, turn off auto-renew early, and confirm which lines you’re stopping. That simple prep avoids surprise bills and lost photos.

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