Press and hold the power and Bluetooth buttons to reset most Bose headphones; model steps may vary.
I’ve helped dozens of people fix stubborn Bluetooth glitches and audio issues with Bose gear. This guide shows clear, tested steps on how to factory reset Bose headphones for the most common models. I’ll explain what a reset does, when to use it, exact button sequences per model, and safe troubleshooting tips based on hands-on experience. Read on to get your Bose headphones back to factory settings quickly and confidently.
Why and when to factory reset Bose headphones
Factory resets restore device settings and clear paired devices. A reset can fix pairing failures, poor audio, stuck LEDs, and software glitches. Try simpler steps first. That includes rebooting, forgetting the device on your phone, and updating firmware. Use a factory reset when those steps fail or when you’re giving the headphones to someone else.
From my experience, a reset often fixes odd pairing loops. It can also remove old device entries that block new connections. Know that a reset will erase saved Bluetooth pairings and some custom settings. That makes it a strong, final step.

What a factory reset does and what it does not do
A factory reset returns settings to defaults. It clears Bluetooth pairings and some profiles. It does not erase hardware-level problems. It also does not delete firmware updates.
Keep this in mind:
- It removes saved Bluetooth pairings and equalizer presets.
- It returns device name and preferences to default.
- It does not remove firmware updates or replace broken hardware.
- It can resolve firmware misbehaviors but not physical damage.

Prep steps before resetting Bose headphones
Do a few quick checks first. These can save time and avoid resets you do not need.
- Charge the headphones to at least 50% or more.
- Turn the device off and back on to test for temporary glitches.
- Forget the headphones on your phone, then try pairing again.
- Update the Bose app and firmware if an update is available.
- Note any custom settings because they will be lost.
I once skipped charging and the reset failed on my pair. Always start with good battery life.
How to factory reset Bose headphones — model-specific steps
Below are tested steps for popular Bose models. The steps vary by model, so follow the one for your device. The phrase how to factory reset Bose headphones appears often here because you may need to compare steps across models.
Bose QuietComfort 35 / QC35 (I and II)
- Power off the headphones.
- Hold the power switch in the Bluetooth position for about 10 seconds until you hear "Bluetooth device list cleared."
- Release the switch and power on to pair again.
This clears known device pairings and resets Bluetooth settings. It’s quick and reliable when pairing fails.
Bose QuietComfort 45 / QC45
- Power off the headphones.
- Press and hold the Power/Bluetooth switch for about 10 seconds until you hear a voice prompt confirming reset.
- Release the switch and pair again from your phone.
QC45 uses a long hold on the power switch for reset. Keep patience and hold steadily.
Bose Noise Cancelling Headphones 700
- Power off the headset.
- Press and hold the Power/Bluetooth button and the Aux input button together for 10 seconds.
- Wait for the voice prompt or LED behavior that confirms the reset, then release.
This pair requires two buttons to avoid accidental resets. Try a normal reboot first if unsure.
Bose SoundLink Around-Ear and On-Ear models
- Power off the headphones.
- Press and hold the Power and Bluetooth buttons simultaneously for about 10 seconds.
- Look for a flashing LED or hear a spoken confirmation before releasing.
SoundLink models share similar long-press resets. The spoken cue is helpful.
Bose QuietComfort Earbuds and Sport Earbuds (true wireless)
- Place earbuds in the charging case.
- Keep the case open.
- Press and hold the case button or follow the model-specific long-press (typically 10 seconds) until the LED blinks or changes color.
- Close the case and then reopen to pair fresh.
True wireless earbuds often reset through the case. If unsure, check the LED patterns while testing.
Bose frames and other wearables
- Each model varies. Common method is long-press power and Bluetooth or use the device app to restore defaults.
- When available, use the Bose app to perform a reset or firmware restore.
If steps above don’t match your model, check the manual or app guidance. Manufacturer instructions vary by release.

Troubleshooting if the reset does not work
If a factory reset did not fix the problem, try these steps. Each one is simple and often effective.
- Charge both headphones and the case fully and retry the reset.
- Remove all Bluetooth pairings from your phone and restart the phone before pairing again.
- Restart the Bose Music or Bose Connect app and check for a firmware update.
- Test the headphones with another device to rule out phone or OS issues.
- If none work, contact Bose support or visit a service center.
In one case, a firmware rollback in the app fixed a repeat issue after a reset. Keep firmware current, but sometimes reinstallation helps.

Tips to avoid common mistakes and preserve settings
Simple habits keep your headphones stable and reduce the need for resets.
- Keep firmware updated via the official app.
- Unpair devices before pairing another frequently used device.
- Avoid long exposure to moisture or extreme heat.
- Use the Bose app to manage preferences instead of third-party apps.
I learned to always back up device settings mentally. Take note of your EQ and voice prompts before a reset. That saves time afterward.
Frequently Asked Questions of how to factory reset bose headphones
How long does a factory reset take for Bose headphones?
Most resets take 10 to 20 seconds. Some models may give a voice prompt or change an LED to confirm completion.
Will factory resetting Bose headphones delete firmware updates?
No. A reset clears settings and pairings. Firmware versions usually remain installed unless the device supports firmware rollback through the app.
How do I pair my headphones after a factory reset?
Turn on pairing mode by holding the Bluetooth or power switch as instructed. Open Bluetooth settings on your phone and select the headphones when they appear.
Can I reverse a factory reset on Bose headphones?
No. You cannot undo a reset. You must reconfigure settings and re-pair devices manually after the reset.
My headphones still won’t pair after reset. What now?
Try charging fully, removing the device from your phone’s Bluetooth list, and testing with another device. If problems persist, contact support for potential hardware repair.
Conclusion
A factory reset can quickly fix persistent Bluetooth and software problems. Follow the model-specific steps shown here and try simple fixes first. Keep firmware updated and back up any custom settings mentally. If a reset does not fix the issue, move on to deeper troubleshooting or professional support. Try the reset steps now, and leave a comment about your model and outcome if you need help.
